Category Archives: User Experience

Guest Blog – Susan Weinschenk

Posted on December 16, 2009 by craig

Guest Blog – Susan Weinschenk and Top 10 Attributes of a Usable and Persuasive Web Site It’s my distinct pleasure to post this guest blog for you by Susan Weinschenk, Ph.D., author of the book “Neuro Web Design: What Makes … Continue reading →

Posted in Design, Persuasion, User Experience | Tagged , , | 1 Comment

Verizon and When Good Usability Goes Bad

Posted on November 13, 2009 by craig

Sometimes good usability decisions end up causing a bad user experience, case in point, Verizon Jessica Lipnack had a user experience problem, she needed to get her User ID and Password to access her Verizon small business account online. Shouldn’t … Continue reading →

Posted in User Experience | Tagged , , | 3 Comments

Nielsen Causes Twitter Uproar – Stop Password Masking?

Posted on June 26, 2009 by craig

Twitter’s all A-Flutter Over Nielsen’s Alertbox: Stop Password Masking Jakob Nielsen, usability guru, doesn’t look to me like a big trouble maker. However, his latest Alertbox, “Stop Password Masking” proves he’s ready to come out punching. He’s caused quite a … Continue reading →

Posted in User Experience | Tagged , | 1 Comment